Infant Formula Shortage Resources

During the nationwide shortage of Infant Formula, here are resources for finding assistance to get help for you and your baby.  


➡️ Gerber’s MyGerber Baby Expert: Reach a certified nutrition or lactation consultant, who can help you identify a similar formula that may be more readily available.  Visit

➡️ Abbott’s Consumer Hotline: call 1-800-986-8540

➡️ Abbott’s urgent product request line: ask your OBGYN or your infant’s pediatrician to submit an urgent product request: You can download and complete the form – PDF Click Here

➡️ Reckitt’s Customer Service line: call 1-800 BABY-123 (222-9123)


➡️ United Way’s 2-1-1: dial 2–1-1 to be connected to a community resource specialist affiliated with United Way who may be able to help you identify food pantries and other charitable sources of local infant formula and baby food. Click for more info.

➡️ Feeding America: call your local food bank to ask whether they have infant formula and other supplies in stock. Click to find your local food bank.

➡️ Human Milk Banking Association of North America: certain HMBANA-accredited milk banks are distributing donated breast milk to mothers in need; please note that some may require a prescription from a medical professional. Click to Find an HMBANA-accredited milk bank.


➡️ Contact your local WIC office to identify or obtain additional sources of infant formula nearby.


➡️ Call your OBGYN or pediatrician to see if they have in-office samples or can suggest a similar formula that may be more readily available in stores and is nutritionally similar to your infant’s typical formula.

➡️ You should NOT: water down formula, try to make formula at home, or use toddler formula to feed infants. Don’t discard formula unless it is expired or is part of the recall. Check your formula’s lot code to see whether or not it was affected by the recall. Click to see Recall Notices.

➡️ You can find more guidance from the American Academy of Pediatrics.  Visit

For additional information, please see this new fact sheet from the U.S. Department of Health and Human Services (HHS) with resources for locating safe formula:

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